Refund and Cancellation Policy

UAB Gurtam (“Gurtam”, “organizer” or “we,” “our,” or “us”) is a telematics and IoT solutions developer. We understand that circumstances may change, and we aim to provide a fair and transparent refund and cancellation process for all participants of the Telematics and Connected Mobility Conference (“Conference”, “event”) by Gurtam. Please review the following guidelines regarding registration cancellations, modifications, and transfers.

Cancellation Requests

All cancellation or modification requests must be submitted in writing to the Conference Management Team via email at tickets@conference-gurtam.com. Cancellation requests will be processed based on the following conditions:

Cancellations received by 11 May 2025: A full refund will be provided; however, a 10% administrative fee will be deducted from the refunded amount.
Cancellations received from 12 May to 31 July 2025: 50% of the paid registration fees will be refunded.
Cancellations made on or after 1 August 2025: No refunds will be issued.

Transfer of Registration

If you are unable to attend the conference, you may transfer your registration to another delegate from your company under the following conditions:

Transfer made on or before 31 July 2025 – free of charge.
Transfer made from 1 August 2025 – a €50 processing fee will apply.

All transfer requests must be submitted in writing to the Conference Management Team at tickets@conference-gurtam.com.

Refund Processing

If you are unable to attend the conference, you may transfer your registration to another delegate from your company under the following conditions:

Transfer made on or before 31 July 2025 – free of charge.
Transfer made from 1 August 2025 – a €50 processing fee will apply.

All transfer requests must be submitted in writing to the Conference Management Team at tickets@conference-gurtam.com.

Force Majeure & Conference Modifications

In the unlikely event that the conference is postponed, relocated, or canceled due to circumstances beyond the organizers' control (e.g., natural disasters, government restrictions, pandemics, or other force majeure events), registered participants will be given the following options:

Full transfer of registration to the rescheduled event.
Partial refund based on costs already incurred by the conference organizers.

The organizers reserve the right to modify the event format (e.g., transitioning to a virtual or hybrid format). In such cases, participants will be informed of any applicable changes to the refund policy.

Contact Information

For any inquiries regarding registration, cancellations, or modifications, please reach out to the Conference Management Team at tickets@conference-gurtam.com. Our team is happy to assist you.